AI Response Active

Every Building
Has Issues.

Very Few Buildings
Actually Know.

Turn every physical location into an instant communication point — for complaints, incidents, service requests, and assistance. Automatic routing, accountability, and resolution. No app required.

Book a Free Pilot See How It Works
📍
Visitor sees Sensorytics360 sticker
At any touchpoint in your building
📱
Taps NFC or scans QR
No app · No login · Under 1 second
🤖
Issue classified automatically
Category · Location · Urgency · Priority
🔔
Right team alerted instantly
WhatsApp · SMS · Direct routing in 60s
✅
Resolved & audit logged
Full trail · SLA tracked · Report ready
96%
Never complain
<1s
Page load
60s
Team alert
NFC Enabled · QR Scan · WhatsApp · SMS · Voice Call · AI Routing · Zero App Required · Works Any Phone · 100% Confidential · Live Response Active · NFC Enabled · QR Scan · WhatsApp · SMS · Voice Call · AI Routing · Zero App Required · Works Any Phone · 100% Confidential · Live Response Active ·
The Reality Today

Issues Are Reported.
Resolution Is a Mystery.

Your teams are working. But visitors are staying silent — and you have no system to hear them until it's too late.

📞 Phone calls that go unanswered
💬 WhatsApp groups that bury issues
📧 Emails nobody reads fast enough
📝 Manual logs that miss context
🏢 Reception desks that are often unmanned
96% of unhappy visitors never tell you directly.
They stay silent. Then they leave. Then they post a 1-star review you read three days too late.
⭐
Google Review Ambush
A bad experience becomes a public review. One 1-star post is read by 847 people. 30 decide not to visit. You saw it Tuesday.
📋
SLA Penalties
FM contracts are scored on satisfaction KPIs. When your client asks for satisfaction data — what do you show them?
🔇
Silent Churn
Tenants threaten to leave. You had no early warning. The complaints were there — just no channel for them to reach you.
🧾
No Audit Evidence
ISO 41001 and OSHA require documented occupant satisfaction. Most FM companies have no live, timestamped proof.
The Solution

Report. Route. Resolve.

Three outcomes that matter. Powered by the intelligence to make them happen automatically.

01
Report
Every visitor gets an instant voice — at every touchpoint in your building. Any phone. Zero friction. No app required.
  • NFC tap on any surface
  • QR scan — works any camera
  • WhatsApp, SMS, or Call
  • Location auto-identified
  • Under 1 second to load
02
Route
Issues reach the right person automatically. Not a shared inbox. The right team, for the right zone, with full context.
  • Category detected automatically
  • Urgency level assessed
  • Zone-specific routing
  • Visitor gets instant confirmation
  • Escalation if no response
03
Resolve
Every issue is tracked, time-stamped, and logged until closure. Full accountability for your team. Full proof for your client.
  • Action ownership assigned
  • Response time logged
  • Auto-escalation on delay
  • Visitor follow-up sent
  • SLA compliance report generated
Every Touchpoint

One Platform.
Six Different Conversations.

Each sticker is customised for its context — the question it asks matches exactly where the visitor is standing.

🚨
Safety & Incidents
See It? Report It.
Broken fixture, spillage, safety hazard, suspicious activity. Staff alerted before the visitor walks out.
🙋
Assistance & Queries
Need Anything?
Concierge-style help, complaints, information, feedback. Any visitor need — a single tap away.
🚿
Cleanliness & Hygiene
Clean Enough?
Odour, supplies, maintenance, cleanliness. Cleaning team triggered in under 60 seconds.
📍
Navigation & Location
Find Your Way.
Lost in the mall, can't find facilities, need wayfinding. AI assistance — no staff required.
🆘
Emergency & Urgent Help
Need Help Right Now?
Medical, security, urgent escalation. Direct alert to emergency contacts within seconds.
⭐
Experience & Feedback
How Was Everything?
Rate the visit, compliment staff, share a suggestion. Real-time satisfaction at every touchpoint.
Why Operations Teams Choose Sensorytics360

Not Features.
Outcomes.

What actually changes for your building, your team, and your contracts.

↓
Faster Response Times
Issues reach the right person in 60 seconds — not 60 minutes through a WhatsApp chain.
↑
Full Accountability
Every issue is owned. Every action is timestamped. Nobody can say they didn't know.
✓
SLA Compliance Ready
Auto-generated reports satisfy ISO 41001, OSHA, and GBI certification requirements.
↑
Better Visitor Experience
Visitors feel heard. Unhappy visitors are recovered before they post online.
↓
Fewer Missed Complaints
Capture the 96% who stay silent. Surface what you've been blind to every day.
↑
Contract Renewal Leverage
When your client asks if tenants are happy — open a live dashboard, not a year-old survey.
The Process

From Tap to Resolution.

Four steps. Fully automated. From the moment a visitor notices a problem to the moment it's closed.

01
Visitor Taps or Scans
NFC sticker or QR code at any location. Any phone. No login. No app. Location is already known.
0 seconds
02
Issue Submitted in 3 Taps
Visitor selects category and describes the issue. Branded screen for your property. Under 10 seconds.
10 seconds
03
Automatically Routed
Issue reaches the correct team with context and urgency. Visitor gets instant confirmation. No manual processing.
15 seconds
04
Tracked Until Closed
Every issue is tracked, escalated if needed, and logged with a full audit trail. Nothing disappears.
60 seconds
Designed For

Anywhere People Need to Be Heard.

🏢
Commercial Buildings
FM & Tenant Management
🛍
Shopping Malls
Footfall & Tenant Experience
🏨
Hotels & Resorts
Guest Services
🏥
Healthcare
Patient & Visitor Experience
🎓
Universities
Campus Management
🏭
Industrial Facilities
HSE & Safety Reporting
✈️
Airports & Transit
Passenger Experience
🏟
Events & Venues
Live Event Management
The Hidden Cost of Doing Nothing

Every Day Without This,
You Are Losing.

  • 💬
    Complaints disappear into WhatsApp groups — no owner, no follow-up, no resolution. Just a thread everyone eventually stops reading.
  • 👁
    Managers have no visibility. They manage what they know about — which is a fraction of what is actually happening inside the building.
  • 🔁
    The same issues repeat because nobody tracks patterns. The broken toilet reported last week was also reported three weeks before that.
  • 📉
    Slow response damages reputation — and reputation is the only thing standing between your FM contract and the competitor quoting below you.
  • ❓
    Nobody knows who owns the problem. By the time it's assigned, the visitor is gone, the review is posted, and the moment to recover has passed.

The problem is not reporting.
The problem is resolution.

Every FM company has a complaints channel. What they don't have is a system that captures the complaints that never get made — and ensures the ones that do are closed with evidence.

That gap is what Sensorytics360 closes.


See It In Your Building →
For Management

Full Operational
Visibility.

Every issue. Every zone. Every response time. In one place, in real time. Not next month's report — right now.

14
Open Issues
▲ 3 escalated
4.2 min
Avg Response Time
↓ 38% this week
97%
Resolution Rate
↑ SLA compliant
Toilet L3
Top Complaint Zone
▲ 6 reports today
  • 🗺
    Zone Heatmap
    See which areas of your building generate the most complaints. Deploy your team where it matters most.
  • ⏱
    Response Time Tracking
    Every issue is timestamped from submission to resolution. No SLA dispute can be made without evidence.
  • 📈
    Trend & Anomaly Alerts
    When complaints spike above your normal pattern, you are notified — before it becomes a crisis.
  • 📄
    Auto-Generated Reports
    Monthly satisfaction and compliance reports generated automatically. Audit-ready any day of the year.
  • 🏢
    Building Owner View
    Share a live dashboard with your client. Show them satisfaction is active and measured — not promised.
Free 30-Day Pilot — What You Get
  • ✓ Sensorytics360 stickers deployed at your chosen locations
  • ✓ Branded for your property — your name, your colours
  • ✓ Live operations dashboard from day one
  • ✓ Automatic routing and escalation configured
  • ✓ WhatsApp + SMS + NFC + QR — all channels active
  • ✓ AI response active on all submissions
  • ✓ Full analytics and complaint heatmap
  • ✓ End-of-pilot performance report
  • ✓ Zero cost. Zero commitment.
30
Days free
0
Cost to start
1
Week to deploy
Start Here

Let's Discuss Your Current Process.

Tell us how incidents and complaints are handled today. In one conversation, we will show you exactly what you are missing and what changes with Sensorytics360.

We will contact you within one business day via WhatsApp or email.